www.africar-carhire.de/en-gb  Datenschutzbestimmungen  

Datenschutzerklärung

1. Einleitung

Herzlich willkommen bei AfriCar Car Hire. Der Schutz Ihrer personenbezogenen Daten ist uns ein wichtiges Anliegen. In dieser Datenschutzerklärung informieren wir Sie darüber, wie wir Ihre Daten erheben, verarbeiten und schützen, wenn Sie unsere Website www.africar-carhire.de besuchen und unsere Dienstleistungen nutzen.

2. Verantwortliche Stelle

  • AfriCar Car Hire
    7 Tienie Louw Street, Northern Indian Area - Windhoek
    PO Box 91 131, Klein Windhoek, Namibia
    info@africar-carhire.com
    +264 81 124 1075

Verantwortlich für die Datenverarbeitung gemäß Datenschutzgesetzen:

  • AfriCar Car Hire
    7 Tienie Louw Street
    Northern Indian Area - Windhoek
    PO Box 91 131, Klein Windhoek, Namibia
    info@africar-carhire.com
    +264 81 124 1075

3. Erhebung und Speicherung personenbezogener Daten sowie Art und Zweck ihrer Verwendung

a) Beim Besuch der Website

  • Beim Aufrufen unserer Website www.africar-carhire.de werden durch den auf Ihrem Endgerät zum Einsatz kommenden Browser automatisch Informationen an den Server unserer Website gesendet. Diese Informationen werden temporär in einem sogenannten Logfile gespeichert. Folgende Daten werden dabei ohne Ihr Zutun erfasst und bis zur automatisierten Löschung gespeichert:
  • IP-Adresse des anfragenden Rechners
  • Datum und Uhrzeit des Zugriffs
  • Name und URL der abgerufenen Datei
  • Website, von der aus der Zugriff erfolgt (Referrer-URL)
  • Verwendeter Browser und ggf. das Betriebssystem Ihres Rechners sowie der Name Ihres Access-Providers

Die genannten Daten werden durch uns zu folgenden Zwecken verarbeitet:

  • Gewährleistung eines reibungslosen Verbindungsaufbaus der Website
  • Gewährleistung einer komfortablen Nutzung unserer Website
  • Auswertung der Systemsicherheit und -stabilität sowie zu weiteren administrativen Zwecken

b) Bei Nutzung unseres Kontaktformulars

  • Bei Fragen jeglicher Art bieten wir Ihnen die Möglichkeit, mit uns über ein auf der Website bereitgestelltes Formular Kontakt aufzunehmen. Dabei ist die Angabe einer gültigen E-Mail-Adresse erforderlich, damit wir wissen, von wem die Anfrage stammt und um diese beantworten zu können. Weitere Angaben können freiwillig getätigt werden.
  • Die Datenverarbeitung zum Zwecke der Kontaktaufnahme erfolgt nach Art. 6 Abs. 1 S. 1 lit. a DSGVO auf Grundlage Ihrer freiwillig erteilten Einwilligung.

c) Bei Buchung unserer Dienstleistungen

  • Wenn Sie unsere Dienstleistungen in Anspruch nehmen möchten, erheben wir personenbezogene Daten, die für die Vertragsabwicklung notwendig sind, wie zum Beispiel:
  • Name
  • Adresse
  • E-Mail-Adresse
  • Telefonnummer
  • Führerscheindaten
  • Zahlungsinformationen

Diese Daten werden zur Erfüllung des Vertrages, zur Abwicklung von Zahlungen und zur Bereitstellung der gebuchten Dienstleistungen verarbeitet.



4. Weitergabe von Daten

Eine Übermittlung Ihrer persönlichen Daten an Dritte zu anderen als den im Folgenden aufgeführten Zwecken findet nicht statt. Wir geben Ihre persönlichen Daten nur an Dritte weiter, wenn:

  • Sie Ihre ausdrückliche Einwilligung dazu erteilt haben,
  • die Weitergabe zur Durchführung des Vertrages erforderlich ist,
  • eine gesetzliche Verpflichtung zur Weitergabe besteht oder
  • dies zur Wahrung unserer berechtigten Interessen erforderlich ist und kein Grund zur Annahme besteht, dass Sie ein überwiegendes schutzwürdiges Interesse an der Nichtweitergabe Ihrer Daten haben.

5. Cookies

Unsere Website verwendet Cookies. Cookies sind kleine Dateien, die Ihr Browser automatisch erstellt und die auf Ihrem Endgerät gespeichert werden, wenn Sie unsere Seite besuchen. Sie dienen dazu, unser Angebot nutzerfreundlicher, effektiver und sicherer zu machen.

  • Sie können die Verwendung von Cookies jederzeit über die Einstellungen Ihres Browsers deaktivieren. Bitte beachten Sie jedoch, dass in diesem Fall möglicherweise nicht alle Funktionen unserer Website vollumfänglich genutzt werden können.

6. Analyse-Tools

  • Wir setzen auf unserer Website keine zusätzlichen Analyse-Tools wie Google Analytics ein. Sollten wir in Zukunft solche Tools verwenden, werden wir Sie hierüber informieren und Ihnen die Möglichkeit geben, der Nutzung zu widersprechen.

7. Social Media Plugins

  • Unsere Website verwendet keine Social Media Plugins. Sollten wir zukünftig Plugins von sozialen Netzwerken integrieren, werden wir dies in dieser Datenschutzerklärung transparent machen und die entsprechenden Informationen bereitstellen.

8. Ihre Rechte

Sie haben das Recht:

  • auskunft über die von uns zu Ihrer Person gespeicherten Daten zu erhalten,
  • Berichtigung unrichtiger Daten zu verlangen,
  • Löschung Ihrer Daten zu verlangen, soweit keine gesetzlichen Aufbewahrungspflichten bestehen,
  • Einschränkung der Verarbeitung Ihrer Daten zu verlangen,
  • Datenübertragbarkeit zu verlangen,
  • Widerspruch gegen die Verarbeitung Ihrer Daten einzulegen und
  • Beschwerde bei einer Aufsichtsbehörde einzureichen.

9. Datensicherheit

  • Wir verwenden innerhalb des Website-Besuchs das verbreitete SSL-Verfahren (Secure Socket Layer) in Verbindung mit der jeweils höchsten Verschlüsselungsstufe, die von Ihrem Browser unterstützt wird. In der Regel handelt es sich dabei um eine 256 Bit Verschlüsselung.

10. Änderungen dieser Datenschutzerklärung

  • Wir behalten uns vor, diese Datenschutzerklärung anzupassen, damit sie stets den aktuellen rechtlichen Anforderungen entspricht oder um Änderungen unserer Dienstleistungen umzusetzen. Für Ihren erneuten Besuch gilt dann die neue Datenschutzerklärung.

11. Kontakt

Bei Fragen zur Erhebung, Verarbeitung oder Nutzung Ihrer personenbezogenen Daten, bei Auskünften, Berichtigung, Sperrung oder Löschung von Daten sowie Widerruf erteilter Einwilligungen wenden Sie sich bitte an:

Register entry:

Commercial register: Cc/2005/3494

NTB: VEH01057


Zuletzt geändert am 26.08.2024

PRIVACY POLICY
Last updated February 21, 2025



This Privacy Notice for AfriCar Car Hire ( ' we', ' us', or ' our' ), describes how and why we might access, collect, store, use, and/or share ( ' process' ) your personal information when you use our services ( ' Services' ), including when you:
  • Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns?  Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@africar-carhire.com .


SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our  table of contents  below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about  personal information you disclose to us .

Do we process any sensitive personal information?  Some of the information may be considered 'special' or 'sensitive' in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.

Do we collect any information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about  how we process your information .

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about  when and with whom we share your personal information .

How do we keep your information safe? We have adequate organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about  how we keep your information safe .

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about  your privacy rights .

How do you exercise your rights? The easiest way to exercise your rights is by submitting a  data subject access request , or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect?  Review the Privacy Notice in full .


TABLE OF CONTENTS


1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

 In Short:   We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
  • names
  • phone numbers
  • email addresses
  • mailing addresses
  • contact preferences
Sensitive Information. We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

 In Short:   Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice: https://www.africar-carhire.de/privacy26082024 .

The information we collect includes:
  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services   (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps' ), and hardware settings).
  • Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
  • Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

2. HOW DO WE PROCESS YOUR INFORMATION?

 In Short:  We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

 In Short:  We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
  • Consent.  We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about  withdrawing your consent .
  • Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
  • Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

 In Short:  We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:
  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

 In Short:  We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services , prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice : https://www.africar-carhire.de/privacy26082024 .

Google Analytics

   We may share your information with Google Analytics to track and analyse the use of the Services. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page .

6. HOW LONG DO WE KEEP YOUR INFORMATION?

 In Short:  We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

 In Short:  We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

8. DO WE COLLECT INFORMATION FROM MINORS?

 In Short:  We do not knowingly collect data from or market to children under 18 years of age .

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at info@africar-carhire.com .

9. WHAT ARE YOUR PRIVACY RIGHTS?

 In Short:   In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Switzerland , you have rights that allow you greater access to and control over your personal information.   You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

In some regions (like the EEA, UK, and Switzerland ), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section ' HOW CAN YOU CONTACT US ABOUT THIS NOTICE? ' below.

We will consider and act upon any request in accordance with applicable data protection laws.
 
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or  UK data protection authority .

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner .

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section ' HOW CAN YOU CONTACT US ABOUT THIS NOTICE? ' below .

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. For further information, please see our Cookie Notice: https://www.africar-carhire.de/privacy26082024 .

If you have questions or comments about your privacy rights, you may email us at info@africar-carhire.com .

10. CONTROLS FOR DO-NOT-TRACK FEATURES

 Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ( 'DNT' ) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised . As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

11. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?

 In Short:  You may have additional rights based on the country you reside in.

Republic of South Africa

 At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us by using the contact details provided in the section ' HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU? '

If you are unsatisfied with the manner in which we address any complaint with regard to our processing of personal information, you can contact the office of the regulator, the details of which are:


12. DO WE MAKE UPDATES TO THIS NOTICE?

 In Short:  Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated 'Revised' date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

 If you have questions or comments about this notice, you may email us at info@africar-carhire.com or  contact us by post at:

AfriCar Car Hire
7 Tienie Louw Street
Windhoek , Namibia
Namibia

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

 You have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please fill out and submit a  data subject access request .